News
1
November 2026
| Read more |Residential Air-Conditioner and Thermo Ventilator Cleansing Service Promotion Nov 2026 Residential Window type Air-conditioner Cleansing Service No. of units Window type air-conditioner Original price (Cleansing per unit) Window type air-conditioner Discounted price* (Cleansing per unit) (Nov 1 - On or before 28 Feb 2027) 1 unit HK$680 + HK$550 (Transportation fee) HK$760 (Freight in full) 2 units HK$730 (Freight in full) 3 units or more HK$720 (Freight in full) *The discount does not apply to mixed HP calucations. *For each 2 HP or above window type air-conditioner, additional $100 will be charged. *Window Type AC Workshop cleansing typically takes about 7–10 business days. Residential Wall Mount Split type Air-conditioner Cleansing Service No. of units Split type air-conditioner Original price (Cleansing per unit) Split type air-conditioner Discounted price (Cleansing per unit) (Nov 1 - On or before 28 Feb 2027) 1 unit HK$980 HK$760 2 units HK$690 3 units or 4 units HK$680 5 units or more HK$650 Residential Wall Mount Split type Air-conditioner Eco Anti-microbial Steam Cleansing Service No. of units Split type air-conditioner Original price (Eco Anti-microbial Steam Cleansing per unit) Split type air-conditioner Discounted price (Eco Anti-microbial Steam Cleansing per unit) (Nov 1 - On or before 28 Feb 2027) 1 unit HK$1,280 HK$850 2 units HK$760 3 units or 4 units HK$750 5 units or more HK$730 *The discounted price applies to customers who complete the service on or before 28 Feb 2027. The cleansing service applies to all brands with limited quotas and on first-come-first-served basis. Residential Window Mount Thermo Ventilator Cleansing Service No. of unit Window Mount Thermo Ventilator Cleansing Service Original price (Cleansing per unit) 1 unit HK$780 Residential Wall Mount Thermo Ventilator Cleansing Service No. of unit Wall Mount Thermo Ventilator Cleansing Service Original price (Cleansing per unit) 1 unit HK$980 *Additional Charge on Sat: + HK$50 per Thermo Ventilator. Terms & Conditions: Once a cleansing service order is confirmed and payment has been made successfully, no refunds or cancellations will be accepted. Cleansing services for residential wall-mounted split-type air-conditioner (indoor unit) and thermo ventilator are performed onsite at customer’s residence by our technicians. Residential window-type air -conditioners are generally collected and returned to our workshop for service (Workshop cleansing typically takes about 7–10 business days). Cleansing services are not available in Hong Kong outlying islands areas (except Tung Chung and Discovery Bay). If, after the onsite inspection, the technician determines that the appliance is not suitable for the requested cleansing service or if the customer refuse the cleansing service upon the technician’s arrival, a service call charge of HK$150 per appliance will be imposed. Customers are responsible for removing and reinstalling any fixtures, fittings, or renovations that may obstruct the cleansing service, and for all related expenses. If the cleansing service cannot be carried out because the appliance is obstructed, a service call charge of HK$150 per appliance will be imposed. Additional Charges for Window-Type Air Conditioner Cleansing Services: a.The collection and delivery locations must be the same. If the collection and delivery locations differ, an additional transportation fee of HK$240 per unit will be Customers are responsible for removing the air conditioner casing at the collection location and reinstalling it at the delivery location. b. If there is no elevator access at the collection/delivery address, or if delivery requires the use of stairs, stair charges will apply (up to a maximum of 6 floors): 75HP to 1.5HP window-type air conditioners: HK$80 per floor per unit (round trip) 2HP to 2.5HP window-type air conditioners: HK$100 per floor per unit (round trip) c. Access Road Charges: HK$120 per unit, per trip, for every 100 meters of walking distance. d. Other Situations Separate quotations will be provided as requested 6. Remote Area Service Surcharges: a. Remote Areas and Restricted Areas - HK$440 b. Discovery Bay - HK$360 plus tunnel toll charges 7 .The "Multiple Air Conditioners Cleansing Discount" is only applicable when the cleansing service is carried out at the same location and at the same time. 8. The cleansing service does not include cleaning the condenser unit of wall-mounted split-type air-conditioners (where applicable), products’ repair services, or any other service charges. Separate quotations will be provided if such services are required. 9. Air conditioner cleansing services are only applicable to residential premises and air conditioners of 3HP or below installed at a height of 3 meters or less above ground level. Thermo ventilator cleansing services are only applicable to residential premises and thermo ventilator installed at a height of 2.5 meters or less above ground level. If the appliance is installed in non-residential premises or above the specified height limits, a separate quotation will be provided. 10. Actual service charges will be calculated based on the actual number of units cleaned, the horsepower/capacity of the unit (if applicable) and the corresponding price. 11. The cleansing procedure may be adjusted according to the actual site conditions and environment. 12. In adverse weather conditions, such as Black Rainstorm Warning, Red Rainstorm Warning, or Thunderstorm Warning, the original scheduled appointments may be affected or delayed. If Typhoon Signal No. 8 or above is in force, all services will be cancelled. Affected customers will be contacted as soon as possible after the warning signal is lowered to reschedule the service. 13. The Company reserves the right to cancel an onsite cleaning appointment if the customer provides incorrect information. The appointment date and time requested by the customer may be adjusted according to actual scheduling arrangements. 14. In the event of any dispute, Shun Hing Electric Service Centre Limited reserves the right of final decision. Please click here for booking or Whatsapp (852) 6302 5640 for cleansing appointment.
10
July 2026
| Read more |Following the recent cybersecurity incident, data potentially involved includes names, phone numbers, email addresses, and billing or mailing addresses, etc. However, we have no evidence at this time to suggest that any of these data have been misused. To help protect the personal data, it is important for concerned parties to take various precautions to strengthen security. It is advised to regularly monitor the email or account activity for any unusual login attempts, ensuring that unauthorized access is detected quickly. Please remain cautious of unsolicited or suspicious calls, text messages, or emails. Avoid clicking on unknown links, opening questionable attachments, or sharing personal information and stay vigilant against phishing attacks and other fraudulent activities. Please be informed that the PanaClub system has been suspended. As the system is not in operation, there is no need for members to reset their PanaClub login credentials or take any further action regarding their account access. Shun Hing Group strongly condemns all forms of cybercrime and remains committed to collaborating fully with law enforcement agencies. To ensure the safety of customer information and maintain service reliability, the Group has already implemented robust countermeasures and upgrades to its cybersecurity defenses to prevent similar incidents in the future. If any concerned parties would like to check whether their information has been affected by the cybersecurity incident, please provide the name, telephone number and email address, and send them to the dedicated incident email address at cybersec@Lfile.shunhinggroup.com for inquiry.
10
July 2026
| Read more |To safeguard customer data security and proactively combat telecom fraud, Shun Hing Electric Service Centre announced a comprehensive upgrade to its communication security. The company has officially implemented the "#ShunHing" Short Message Sender Registration Scheme for SMS, alongside the official "Blue Tick" business verification badge on WhatsApp. Moving forward, all official one-way SMS messages sent by Shun Hing Electric Service Centre will strictly display the sender name starting with "#ShunHing". Concurrently, the company’s official WhatsApp account has been awarded the verified "Blue Tick" badge. This "Dual Official Verification" signifies that both digital communication channels have passed rigorous real-name authentication by the Office of the Communications Authority (OFCA) and the respective platform. Customers and the public can now read these messages with complete peace of mind. Three Secure Channels for Warranty Renewal To ensure customers can manage their warranty renewals safely and confidently, the Maintenance Department of Shun Hing Electric Service Centre issues renewal invitations exclusively through the following three verified channels: SMS Notification: Sender identity is strictly displayed as "#ShunHing". WhatsApp Message: Verified by the official "Blue Tick" business badge next to the account name. Physical Mail: Traditional printed notifications delivered via post (please refer to the image below for details). Shun Hing Electric Service Centre always prioritizes cybersecurity. By combining government- and platform-verified "Dual Authentication" digital channels with traditional postal mail, the company establishes a robust security framework, ensuring a safe and worry-free experience for customers handling warranty renewals.
16
June 2026
| Read more |With a new look, Shun Hing Electrical Service Center and PanaShop continue to provide you with the best service. Come in and experience our new look and stay tuned for the latest promotions! Sales hotline:(853) 2852 6286 Maintenance hotline:(853) 2836 2928 Service Hours: Monday to Friday: 09:00 – 18:00 Saturday (Sales) : 09:00 – 15:00 Saturday (Maintenance) : 09:00 – 12:00 Sunday and Public Holidays: Closed Address: Unit F, 2nd Floor, Keck Seng Industrial Building (Phase 1), 149 Rua de Manuel de Arriaga, Macau Shun Hing Electirc Service Centre Ltd. Macau PanaShop