News
16
April 2026
| Read more |Shun Hing Group recently detected unauthorized access and damage to its computer systems caused by a cyberattack. We deeply regret this occurrence and have promptly implemented a series of response measures. These include filing an official police report, proactively notifying the Office of the Privacy Commissioner for Personal Data, and engaging an independent team of cybersecurity experts to thoroughly investigate the incident. Efforts are underway to determine the scope of potentially affected data, which may include details such as names, phone numbers, email addresses, and physical addresses. We are closely monitoring the situation and taking appropriate actions. Shun Hing Group strongly condemns any forms of cybercrime and is fully committed to cooperating with law enforcement authorities. We are currently enhancing our cybersecurity measures to prevent similar incidents from occurring in the future. For any inquiries, please contact us via the designated email for this incident: cybersec@Lfile.shunhinggroup.com.
2
April 2026
| Read more |Residential Air-Conditioner and Thermo Ventilator Cleansing Service Promotion Apr 2026 Residential Window type Air-conditioner Cleansing Service No. of units Window type air-conditioner Original price (Cleansing per unit) Window type air-conditioner Discounted price* (Cleansing per unit) (On or before 30 Sep 2026) 1 unit HK$680 + HK$550 (Transportation fee) HK$760 (Freight in full) 2 units HK$730 (Freight in full) 3 units or more HK$720 (Freight in full) *The discount does not apply to mixed HP calucations. *For each 2 HP or above window type air-conditioner, additional $100 will be charged. Residential Wall Mount Split type Air-conditioner Cleansing Service No. of units Split type air-conditioner Original price (Cleansing per unit) Split type air-conditioner Discounted price (Cleansing per unit) (On or before 30 Sep 2026) 1 unit HK$980 HK$880 2 units HK$790 3 units or 4 units HK$760 5 units or more HK$730 Residential Wall Mount Split type Air-conditioner Eco Anti-microbial Steam Cleansing Service No. of units Split type air-conditioner Original price (Eco Anti-microbial Steam Cleansing per unit) Split type air-conditioner Discounted price (Eco Anti-microbial Steam Cleansing per unit) (On or before 30 Sep 2026) 1 unit HK$1,280 HK$980 2 units HK$860 3 units or 4 units HK$820 5 units or more HK$790 *The discounted price applies to customers who complete the service on or before 30 Sep 2026. The cleansing service applies to all brands with limited quotas and on first-come-first-served basis. *Additional Charge on Sat: + HK$50 per Split type Air Conditioner Residential Window Mount Thermo Ventilator Cleansing Service No. of unit Window Mount Thermo Ventilator Cleansing Service Original price (Cleansing per unit) 1 unit HK$780 Residential Wall Mount Thermo Ventilator Cleansing Service No. of unit Wall Mount Thermo Ventilator Cleansing Service Original price (Cleansing per unit) 1 unit HK$980 *Additional Charge on Sat: + HK$50 per Thermo Ventilator. Terms & Conditions: Once a cleansing service order is confirmed and payment has been made successfully, no refunds or cancellations will be accepted. Cleansing services for residential wall-mounted split-type air-conditioner (indoor unit) and thermo ventilator are performed onsite at customer’s residence by our technicians. Residential window-type air -conditioners are generally collected and returned to our workshop for service. Cleansing services are not available in Hong Kong outlying islands areas (except Tung Chung and Discovery Bay). If, after the onsite inspection, the technician determines that the appliance is not suitable for the requested cleansing service or if the customer refuse the cleansing service upon the technician’s arrival, a service call charge of HK$150 per appliance will be imposed. Customers are responsible for removing and reinstalling any fixtures, fittings, or renovations that may obstruct the cleansing service, and for all related expenses. If the cleansing service cannot be carried out because the appliance is obstructed, a service call charge of HK$150 per appliance will be imposed. Additional Charges for Window-Type Air Conditioner Cleansing Services: a.The collection and delivery locations must be the same. If the collection and delivery locations differ, an additional transportation fee of HK$240 per unit will be Customers are responsible for removing the air conditioner casing at the collection location and reinstalling it at the delivery location. b. If there is no elevator access at the collection/delivery address, or if delivery requires the use of stairs, stair charges will apply (up to a maximum of 6 floors): 75HP to 1.5HP window-type air conditioners: HK$80 per floor per unit (round trip) 2HP to 2.5HP window-type air conditioners: HK$100 per floor per unit (round trip) c. Access Road Charges: HK$120 per unit, per trip, for every 100 meters of walking distance. d. Other Situations Separate quotations will be provided as requested 6. Remote Area Service Surcharges: a. Remote Areas and Restricted Areas - HK$440 b. Discovery Bay - HK$360 plus tunnel toll charges 7 .The "Multiple Air Conditioners Cleansing Discount" is only applicable when the cleansing service is carried out at the same location and at the same time. 8. The cleansing service does not include cleaning the condenser unit of wall-mounted split-type air-conditioners (where applicable), products’ repair services, or any other service charges. Separate quotations will be provided if such services are required. 9. Air conditioner cleansing services are only applicable to residential premises and air conditioners of 3HP or below installed at a height of 3 meters or less above ground level. Thermo ventilator cleansing services are only applicable to residential premises and thermo ventilator installed at a height of 2.5 meters or less above ground level. If the appliance is installed in non-residential premises or above the specified height limits, a separate quotation will be provided. 10. Actual service charges will be calculated based on the actual number of units cleaned, the horsepower/capacity of the unit (if applicable) and the corresponding price. 11. The cleansing procedure may be adjusted according to the actual site conditions and environment. 12. In adverse weather conditions, such as Black Rainstorm Warning, Red Rainstorm Warning, or Thunderstorm Warning, the original scheduled appointments may be affected or delayed. If Typhoon Signal No. 8 or above is in force, all services will be cancelled. Affected customers will be contacted as soon as possible after the warning signal is lowered to reschedule the service. 13. The Company reserves the right to cancel an onsite cleaning appointment if the customer provides incorrect information. The appointment date and time requested by the customer may be adjusted according to actual scheduling arrangements. 14. In the event of any dispute, Shun Hing Electric Service Centre Limited reserves the right of final decision. Please click here for booking or Whatsapp (852) 6302 5640 for cleansing appointment.
1
January 2026
| Read more |Starting from January 1, 2026, warranty services for KÄRCHER products in Hong Kong and Macau will be directly provided by Kärcher Germany Limited. Customers requiring warranty or after-sales services must present the original invoice issued by the authorized dealer, along with the warranty registration card issued by Kärcher Germany Limited, for verification purposes. For products that have exceeded the warranty period, customers will be required to pay service fees according to the pricing schedule of Kärcher Limited’s service center. Customers who complete online product warranty registration within ten days of purchase will be entitled to a two-year free warranty service. For detailed warranty terms and conditions, please refer to Kärcher Germany Limited’s official website: https://www.kaercher.com/hk-zh/636086/support/online-shop-information/extended-warranty.html For any after-sales support regarding KÄRCHER products, please contact Kärcher Limited Service Center: Kärcher Limited Service Center Address: Entire 12/F, China Trade Centre, 122 Wai Yip Street, Kwun Tong Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (Lunch Break: 1:00 PM – 2:00 PM) General Enquiries: +852 2357 5863 Fax: +852 2357 5632 Email: info@karcher.com.hk Customers who purchased KÄRCHER products on or before December 31, 2025, and hold a valid warranty registration certificate issued by Shun Hing Innovative Concept Company Limited, with completed registration, will continue to enjoy after-sales warranty services provided by Kärcher Germany Limited within the applicable warranty period. Should you have any enquiries, please feel free to contact Shun Hing Innovative Concept Company Limited at 2313 0867.