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CUSTOMER SERVICE
9:00 am to 6:00 pm (Closed on Sunday and Public Holidays)
9:00 am to 12:00 pm (Closed on Sunday and Public Holidays)
Hong Kong Service Hotline
2406 5666
2408 0316

Accessories/Consumables Sales Hotlines
2406 5666
2408 0327

Kwai Chung Customer Service Centre
1/F, Shun Hing Centre, 2 Shing Yiu Street, Kwai Chung ( MTR Kwai Fong exit C , take a minibus no. 404M outside Metroplaza) (All accessories / consumables should be reserved via phone in advance)
- 9:00 am to 6:00 pm
- 9:00 am to 1:00 pm
(Closed on Sunday and Public Holidays)
: (852) 2406 5439
: (852) 2408 1389
Customer Service & Experience Centre and TST East Service Station
9/F, Block B, Peninsula Centre, 67 Mody Road, TST East, Kowloon (MTR East TST Exit P2)
- 09:00am to 7:00pm
- 10:00am to 4:00pm
(Closed on Sunday & Public Holidays)
: (852) 2332 5961
: (852) 2782 5361
Macau Customer Service Centre
Unit F, 2nd Floor, Keck Seng Industrial Building (Phase 1), 149 Rua de Manuel de Arriaga, Macau
- 9:00am to 6:00pm
- 9:00am to 12:00pm
(Closed on Sundays & Public Holidays)
: (853) 2836 2928
: (853) 2833 6405
Macau PanaShop
Unit F, 2nd Floor, Keck Seng Industrial Building (Phase 1), 149 Rua de Manuel de Arriaga, Macau
- 11:00am to 6:00pm
- 9:00am to 3:00pm
(Closed on Sundays & Public Holidays)
: (853) 2852 6286
: (853) 2852 7354